PATLive is a telephone answering service offered to a wide array of businesses. Studies have shown that people prefer talking with a person and not an automated IVR system. The service was founded in the early 90’s in Tallahassee Florida. It has expanded nationwide and has services that have also moved internationally. The company offers its services to businesses ranging from home offices to government agencies.
If you’ve been considering hiring someone to deal with your telephone Call answering services needs, you may find that an outsourced service is a considerably cheaper solution.
If you’re working on your own and are busy carrying out work when people call up, you may be missing out on a lot of custom. Having someone answering calls for you could reduce attrition and improve your bottom line.
Free up funds for future investment by outsourcing your call handling to a reputable and experienced inbound call centre. Yes, you want your customers well looked after, but rather than going to the expense of getting a building, the technology and the personnel. But by going to an experienced inbound answerpoint.co.uk, you’ll get all that at a fraction of the cost. You can then invest more money into other areas of customer service.
Flexibility. Telephone answering call centres adapt to your needs. Only need cover at night time? Fine. Only want calls directed to your mobile? That’s fine, too. You can also choose whether to have messages sent to you and how to have them sent to you (e.g. email, text message, etc).
They asked him to transfer his account to their bank, so that they could “monitor” it for six months. He told the bank official that he would consider their proposal, and the proceeded to another small bank one block up the street.
If you think using an outsourced contact centre or telephone call handling service could be right for your company, why not look for a supplier today?